Política de reembolso

Pgm golf bag store is committed to providing customers with a comfortable purchasing experience. If you are not satisfied with your purchase, we will process your return/exchange request as long as you contact us within 30 days of receiving the item. Please be sure to contact us first by email (support@pgmgolfbag.com).

1. Conditions for returns and exchanges:

① All returned goods must contain original packaging and labels, and must be in brand new condition.

② All returns must include a return form, which can be obtained by contacting our customer service team.

③ Returns must be completed within (30) days

④ Items that have been used, altered, cleaned or damaged will not be accepted for return or exchange.

2. Non-returnable items: The following items are non-returnable:

① Personalized or customized items.

② Items marked as final sale.

③ Gift cards and coupons.

3. General return process:

① Contact our customer service team to initiate a return request and receive a return form.

② Fill out the return form and put it together with the return package.

③ Pack the goods securely and attach all accessories, labels and original packaging.

④Send the items back to us using trackable shipping.

4. Return Fees:

The customer is responsible for all shipping costs associated with returns or exchanges, unless the item is received damaged or defective.

5.Refunds:

Once your return has been received and inspected, we will notify you to approve or deny your refund. If you are approved, your refund will be within 5-10 business days
Provide the original payment method. If you haven't received your refund within 5-10 business days, please check your bank account again. Then contact
Your bank or credit card company. It may take some time before a refund is officially issued. If you've done all this and you still haven't
After receiving your refund, please contact us through the service email address of the website written here.  （Support@pgmGolfbag.com  ）Please note: We do not refund our original shipping charges.

6. Order Cancellation:

Once the order is shipped, we cannot cancel it. If you want to cancel a shipped order, please initiate a return after receiving the item.

7. Product Damage:

If you receive a damaged or defective item, please contact our customer service team within forty-eight (48) hours of delivery to initiate a return or exchange. We will provide a return label and instructions on how to return the item.

Tel: +8613779964755   E-mail:support@pgmgolfbag.com